Loyalty Marketing

Design & Localization

Powerful & Engaging Marketing Campaigns Made Simple

From initial concept brainstorming through to beautiful, highly-localised and relevant campaign creatives, Ascenda’s full service brand, design, content and localisation teams create engaging marketing communications tailored to your audience and objectives.

We apply deep industry specific experience, local market expertise, the latest design principles to execute high performing marketing campaigns for many of the world’s top brands. Our methodology uses a rigorous user-centric approach for campaign creation:

Develop Customer Personas

Profile target audience and develop a personas based on quantitative and qualitative feedback.

Map Customer Journey

Visualize the entire customer journey where our target audience engages with the brand to solve their problem or achieve their goal.

Design Contact Strategy

Analyze the touchpoints within the customer journey the customers will engage with our campaign along with the resulting paths to purchase.

Craft Localized Messaging

Brainstorm the voice and aesthetic enhancing your brand voice while resonating with the local market target audience.

Deliver Cross-Channel Campaign Creatives

From here, we develop integrated campaign creative designs intersecting storytelling with utility to achieve meaningful interactions between your campaign and the target audience.

Examples from our campaign portfolio



Cathay United Bank offline advertisement of newly launched loyalty currency transfer platform.


Unique cross-selling widget for El Al to promote their hotel booking platform, after booking a flight.


Customised search engine optimisation to maximise performance


Welcome series

Localised and automated welcome email for new subscribers, highlighting value proposition.


Editorial newsletter for Etihad Guest Members to engage their co-brand cardholders.


Customized abandon cart notification with booking details allow convenient checkout.



Detailed analyses allow strategic implementation of reactivation campaigns to extend customer lifecycle.